At DUPR SPORTS LLP, we value your trust and strive to ensure transparency in all transactions.

• Order Cancellation:

  • Customers may cancel an order within 24 hours of placing it, provided the order has not yet been processed or shipped.

  • Once the order is shipped, cancellation is not possible.

• Refunds:

  • If eligible for a refund (cancellation within the allowed time, defective product, or service not delivered as promised), refunds will be processed back to your original payment method.

  • Refunds are typically initiated within 7–10 business days. Depending on your bank or payment provider, it may take additional time for the amount to reflect in your account.

• Non-Refundable Cases:

  • Customized or personalized products.

  • Services already availed or partially used.

  • Orders canceled after the processing/shipping stage.

• Damaged or Defective Items:

  • If you receive a damaged or defective item, please notify us within 48 hours of delivery with proof (images/videos). We will arrange a replacement or refund as applicable.

For refund or cancellation requests, please contact our support team at:
📧  info@mcpickleballglobal.com
📞 18008904212